To our valued customers,

As we continue to monitor the rapidly evolving situation around the coronavirus (COVID-19), our first thought is for the safety and well-being of ARC employees, our customers and suppliers.

We are taking every precaution so we can continue to operate our print centers and service our customers. All ARC print centers remain open as of now with the following procedures in place to make our environment as safe as possible:

  • We have implemented enhanced cleaning procedures throughout our print centers and offices, following CDC and public health guidance.
  • We are sanitizing and wiping down all surfaces on a regular schedule where we have walk-in customer traffic.
  • We have established a set of protocols to ensure that any of our employees who are ill or high-risk stay home and do not report to work until they have been tested and cleared by qualified medical staff.
  • We have also eliminated travel and in-person meetings for our sales personnel and have enabled tools to facilitate remote meetings.

If you adopt policies to have your employees work from home, ARC's 170 print centers and our online tools can support their requirements for print. Please contact your closest ARC print center for assistance.

We encourage you to download the ARC Print app for your mobile phone from the App Store or Google Play, or use your computer to stay connected with us at www.e-arc.com.

Using our remote capabilities is simple and free. You can:

  • Upload files for printing
  • Request a quote
  • Order service and supplies for your in-house printers provided by ARC
  • Track print orders
  • Search for the nearest ARC print center and connect with our staff

As you know, the situation is fluid and will vary community to community, but we will do everything we can to continue to protect our employees and to be available for you. We appreciate the opportunity to address these concerns and share our plans with you during this time of concern.

Thank you for your trust in ARC, and please let us know if we can assist you further.

Suri Suriyakumar
CEO & President
ARC

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